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Want to Build Trust in Your Business? It All Starts Online
Creating a positive, compelling brand experience online is the best way to cultivate trust and build a brand consumers turn to first.
How To Negotiate Renewed Contracts During Periods of Inflation
Here are three ways entrepreneurs can renegotiate with confidence in the face of persistent inflation.
Great Customer Service is Always On Tap at San Angelo Brewpub
Brandon Gardner has a long history in customer service, so it made perfect sense to use that expertise when he bought SoCo Taphouse in San Angelo, Texas in 2015.
How Global Businesses Can Ensure Quality Support for Customers Across Different Time Zones
The article provides a proven method to organise the support team work for global business, so that no one's health is harmed.
UAE Telco Du And Holding Company Al-Futtaim Group Team Up To Enable Customers To Earn Rewards And Save Money
UAE-based telecommunications operator du has partnered with Al-Futtaim Group's loyalty rewards program Blue Rewards to allow customers to benefit from exclusive offers and rewards.
The Secret to Building Brand Devotion is Not a Loyalty Program. Here's What Customer's Really Want.
The idea of consumer loyalty has been around for centuries. But with a growing consumer appetite for privacy and control, it may be time to rethink the traditional brand relationship.
4 Ways to Revolutionize Your Customer Experience in The Metaverse
As well as providing customers with an immersive experience, businesses can use the metaverse to take them on a truly personal journey.
4 Easy Ways to Turn Negative Customer Interactions Into Positive Experiences
Every person in a customer-facing role understands that there are some customers who are more difficult than others. Here are some ways to turn these customer interactions into more positive experiences.
7 Creative Ways to Use Zero-Party Data
By collecting zero-party data, companies can get a better understanding of their customers without violating their privacy. Here are seven creative ways to use it.
What's the Secret to a Successful Website Business? Be a Human, not a Homepage
Want to attract devoted online customers? Show them you are a real person they can know, like and trust.
Inevitable Mistakes Businesses Will Make Without Proper Customer Development
Customer development might seem too expensive and time-consuming, especially if you are starting a business. However, these techniques can help you save money and time and create a better product.
Business Owners Make a Strong Case for Responding to Online Reviews
In this episode, hear from several business owners about how they use online reviews to strengthen their business practices, boost morale, and encourage customers to return again and again.